St Andrew's Church, Chelmsley Wood

Enhanced support for those suffering domestic abuse is launched

3 May 2020 • Coronavirus

Published: Friday, 1st May 2020

As the national coronavirus lockdown continues, Birmingham City Council has been working with Birmingham & Solihull Women’s Aid (BSWAID) to widen available support for those at risk of domestic abuse.

The importance of staying home to help stop the spread of Covid-19 has also meant those suffering domestic abuse are, as a result of the lockdown, spending more time with their perpetrators – with fewer opportunities to seek help.

This week BSWAID extended its helpline’s opening hours, so people can contact their specially trained team daily on 0808 800 0028 between 9.15am and 5.15pm.

For those unable to speak safely to operators, the charity is also piloting a local webchat service over the coming weeks through, where those in need can have a confidential web chat between 10am and 2pm on weekdays.

Also the Domestic Abuse Hub – which the city council opened in partnership with BSWAID in March 2019 – remains open to those who are at risk of being made homeless as a result of domestic abuse. Those at risk can call 0808 169 9604 for an appointment at the Hub.